Have you ever found yourself lost in a hospital? Have you ever gone into one entrance only to realize you should be at a completely different entrance in a building around the corner?
This happens every day in hospitals all over the world. When we are in acute situations we tend to not have the same attention to detail as we might in a more relaxed state. This makes getting around so much more frustrating than we would like. As hospitals grow over time they expand in ways that make finding our way challenging.
While we have become one with our technology - in acute situations we find it more comforting to talk to someone, a real live human being! With that we are often given detailed directions verbally and find ourselves lost two turns into what we were told.
For this we suggest a route map - a small handout that can be given to the patient showing a clear path to their destination.